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Job Ref: F2A020 (Keep this reference for your application form)

Job Type: Apprenticeship

Location: Warrington

Hours: 37.5 hours per week

Working Hours: Monday to Friday 9am - 5.30pm 

Wage: £8,385 - £10,725 per annum

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About the Role

Support the Tenant Reference Team by assisting letting agents, landlords, and tenants in line with the company’s internal processes.

Responsibilities will include:

  • Providing excellent customer service whilst obtaining and completing references by contacting our tenants’ referees over the phone. Engage with any referee to determine if our company can support them

  • Take inbound calls

  • Completing paperwork

  • Completing general administrative tasks

Our client works hard and are constantly developing - their people, processes and technology all share the same goal; to consistently deliver a seamless, easy, and enjoyable experience to each of their customers and employees.

You can be certain that with our client, you are always learning new things and creating new opportunities for yourself. They really believe in their people & strive to ensure you reach your full potential.

So, if you are excited about a new challenge, want to work in a fast-paced environment, with a team of like-minded people, you are in the right place – apply now.


Desired skills

  • An ability to build a strong rapport with agents, landlords and tenants essential

  • Excellent communication skills - both verbal and written

  • Confidence to manage a busy workload and resolve any issues professionally

  • Confident in working in a fast paced and target-driven environment

  • Familiar with Microsoft applications

Personal qualities

  • Able to learn new skills quickly

  • Confident attitude towards work

  • A team player

Desired Qualifications

  • GCSE or equivalent English (Grade 4) Essential

  • GCSE or equivalent Maths (Grade 4) Essential


About the Company

Since formation in 2009 we have grown into an award-winning business. Based in Warrington we support customers nationwide. We describe ourselves as a fast-moving, innovative and people focused organisation.

We are good at what we do, but there is always room to improve which is why we're serious about investing in our people. We are a lettings supplier offering Tenant Reference, Insurance and Legal Eviction services to letting agents, landlords and tenants.