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Job Ref: F2A022 (Keep this reference for your application form)

Job Type: Apprenticeship

Location: Blackburn

Hours: 40 hours per week

Working Hours: Monday to Friday 

Wage: £15,000 annual salary

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About the Role

Our client is looking for an apprentices to join their team. They are a friendly, supportive company and look forward to welcoming aboard new apprentices to the team and helping them flourish within the business.

Duties Include:

  • Customer queries via both telephone and email

  • Accurately record and track all enquiries on company systems.

  • Administration of Transport booking diaries

  • Record the deliveries in and out of the sites

  • Reconciling and processing

  • Transport purchase orders

  • Handing calls from hauliers and customers – providing updates about deliveries and collections

  • Build and maintain strong working relationships with both internal and external customers

  • Maintain updated records of diaries, spreadsheets and reports

  • Receiving customer requests and bookings

  • Process paperwork on a CRM system and emailing to customers

  • Other duties necessary to meet the apprenticeship standard


Desired skills

  • Strong organizational and time management skills

  • Good communication skills, both written and verbal

  • Ability to work under pressure

  • Strong level of numeracy and literacy skills

  • Computer literate and efficient with the use of Microsoft Office applications

  • Ability to learn and adapt quickly


Personal qualities

  • Good communication skills, both written and verbal

  • Strong teamwork skills

  • Willingness to learn

Desired Qualifications

  • GCSE or equivalent English (Grade 4) Desired

  • GCSE or equivalent Maths (Grade 4) Desired


About the Company

Circular economy specialists, our client divert 100% of mattresses processed from landfill in the UK. They provide mattress recycling and mattress refurbishment solutions to industries around the UK. This includes full logistics and material handling services, creating circular economy for mattresses and their component parts as a sustainable alternative to landfill.

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